Terms of Service
Welcome to The Tangy Bites. By accessing or purchasing through our platform, you agree to follow the terms and conditions mentioned below. Please read them carefully before using our services.
Introduction
These Terms of Service govern your use of our website and all related services offered by The Tangy Bites. By browsing, creating an account, or making purchases, you accept these terms in full. If you disagree, kindly avoid using our platform.
Eligibility
Our products and services are intended for individuals who are at least 18 years of age. If you are under 18, you may only use this platform under the guidance and approval of a parent or legal guardian.
User Accounts
When registering with us, you must provide accurate and complete details. You are fully responsible for maintaining the confidentiality of your login credentials and for all actions taken under your account. The Tangy Bites shall not be held liable for losses caused by unauthorized use of your account.
Product Descriptions
All items displayed on our website are represented with the help of photographs, descriptions, and other information. Slight variations in color, packaging, or appearance may occur due to lighting, supplier changes, or manufacturing differences.
Pricing Policy
The price of each snack or candy is subject to change at any time without prior notice. Seasonal demands, supply availability, and market fluctuations may impact the listed prices.
Order Placement & Confirmation
Once you place an order, it will only be considered valid after we process and confirm it. We reserve the right to decline or cancel any order due to unavailability, technical error, or payment issues.
Payment Terms
Payments must be made through the authorized and secure payment gateways integrated on our platform. Any fraudulent transaction attempt will lead to cancellation of the order and may be reported to relevant authorities.
Shipping & Delivery
Delivery times may vary depending on your location, courier availability, and product stock. While we make every effort to deliver promptly, delays due to unforeseen circumstances (weather, strikes, transport issues) are beyond our control.
Order Cancellation
Orders may be canceled by the customer only if the product has not yet been dispatched. Once the dispatch process begins, cancellation will not be accepted.
Return & Refund Policy
Due to the perishable nature of food items, returns are generally not accepted. Refunds or replacements will only be considered in cases where products are damaged, expired, or incorrect. Such issues must be reported to us within 24 hours of delivery.
Product Availability
Certain products may be available only for a limited time or in specific regions. The Tangy Bites does not guarantee permanent availability of any snack or candy listed on the website.
Use of Website
You agree not to misuse the platform by attempting to hack, inject malicious code, scrape data, or perform unauthorized activities. Any misuse may result in suspension or legal action.
Intellectual Property Rights
All content displayed on The Tangy Bites, including images, product designs, descriptions, text, logos, and trademarks, are the intellectual property of our brand or respective licensor. Unauthorized use or reproduction is strictly prohibited.
Third-Party Links
Our website may contain links to third-party platforms. These links are provided for your convenience, but we are not responsible for the content, reliability, or security of those external sites.
Privacy & Data Protection
Your personal data is collected and used in accordance with our Privacy Policy. We are committed to safeguarding your information and using it only for order fulfillment, communication, and marketing (where consented).
Limitation of Liability
The Tangy Bites is not liable for any spoilage, contamination, or defects found in the product, whether arising from manufacturing, packing, handling, storage, or transit conditions beyond our control.
Indemnification
By using our website, you agree to indemnify and hold The Tangy Bites, its employees, partners, and affiliates harmless from any claims, liabilities, or expenses arising out of your misuse of our services.
Termination of Services
We reserve the right to suspend or terminate your account and restrict access to our services without prior notice if we find any violation of these terms or unlawful activity.
Changes to Terms
The Tangy Bites may update, amend, or modify these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for updates. Continued use of our services after changes indicates acceptance.
Governing Law & Jurisdiction
These Terms of Service are governed by the laws of India. Any disputes or claims related to our services shall be subject to the exclusive jurisdiction of courts located in Punjab, India.